A collection of frequently asked questions all in one place to make it easier for you, the customer, to gain as much knowledge about us as easily and quickly as possible
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We understand that choosing a commercial cleaning provider is an important decision, and you may have a few questions before getting started. This page covers some of the most common queries we receive about our services, pricing, areas we cover, and what to expect when working with us.
If you can’t find the answer you’re looking for, feel free to get in touch – we’re always happy to help.
Simple – a professionally cleaned and tidy workplace. Whether that’s your office, your school, your GP surgery, dentist or private clinic. Peace of mind and great value cleaning from Manchester’s leading cleaning company. More than 25 years of success tells you we know what it takes to give you the perfect cleaning service.
No we don’t. However, Merry Maids Manchester part of the ServiceMaster group can be contacted on 0161 864 4480.i
Yes. Our contracts are based on a minimum of 1 cleaner, 1 hour a day, 5 days per week. Will also do a 7 day a week service if required.
Typically our customers employ 15 or more staff.n
Every quote we give is a match to your specific cleaning requirements.
Asking the right questions, conducting a site survey and applying our vast commercial cleaning experience means that every quote is always accurate and always great value.
No guesswork, no nasty surprises down the line. Just the right technology, the right team and the right price. After all, if a job’s worth doing well…
Yes. Every survey is totally free of charge.
Commercial cleaning all across Great Manchester including Central Manchester, Sale, Altrincham, Hale, Stretford, Urmston, Bolton, Bury, Oldham, Stockport, Cheadle, Wilmslow, Macclesfield, Salford, Wigan and Leigh.
Here are the postcodes we serve:
No. You don’t need to supply a thing.
We provide everything that’s needed. From dusters and detergents to our unique Capture And Removal technology to Vacuum Cleaners, Buffing Machines, Dust Wands, Microfibre cloths and mops the lot!
As soon your free site survey is completed and you’re happy with our quote, we will agree a date to suit you!
Contact us today to get started!
Yes. We provide complete peace of mind by fully insuring our staff and services.
Many. Our accreditations both reflects our commitment to being the best commercial cleaning company in Greater Manchester and our success in achieving that aim.
Here they are:
We have no minimum contract period and no lock-ins. You can cancel at any time and for any reason.
We ensure that we carry out all necessary background checks on our staff including, if required, full DBS checks. This means that anyone coming on site is approved and able to work with children, the elderly and people who might otherwise be classed as vulnerable.
All our staff are fully trained. This includes all aspects of site specific Health and Safety, cleaning methods and site cleaning specification. In addition we offer NVQ training and other related courses including:
All TUPE transfers are handled by our team of experienced managers and overseen by our Director in consultation with our employment law partner Croner, experts in employee and employer legislation.
Timely, discreet and constructive, consultation meetings are carried out up to four weeks prior to the new contract start date. Serving employees are informed of their options and the whole process, undertaken by our senior management team, is conducted with complete professionalism and fairness.
Our on-boarding programme is clean, clear and designed to make the taking over of your contract as smooth as possible. We have vast experience and expertise in delivering seamless and efficient changeovers.
If you haven’t found the information you need, our team is just a message or call away. Whether you’re exploring cleaning options for the first time or need a tailored quote, we’re happy to talk through your requirements.
Call us on 0161 905 3000
Or email info@servicemastermanchester.co.uk
