Frequently Asked Questions
How often do you recommend scheduling commercial cleaning services?
We recommend scheduling commercial cleaning services daily, especially if your business is open five or more days a week. This helps maintain cleanliness and hygiene, prevents wear and tear, and creates a healthy environment for employees and customers.
Do you use eco-friendly cleaning products?
Yes, we are committed to using eco-friendly cleaning products that are not only effective in cleaning but also gentle on the environment. Our team of cleaners in Manchester are trained to use these products efficiently, ensuring that your office remains clean and healthy without any negative impact on the environment.
How do you ensure the safety of your employees and clients during the cleaning process?
We are SafeContractor, ISO 9001, 18001 & 45001, BISCs accredited which means the company operates in line with specific industry processes and procedures designed to put our customers and employees at the forefront of safety in everything that we do. All sites are risk assessed with safeguarding measures, DBS and Enhanced vetted/accredited personnel in place, and cleaning teams operate within safe systems at work overseen by qualified experienced managers.
Do you offer custom cleaning plans to meet the specific needs of each client?
Yes, we offer custom cleaning plans tailored to meet the specific needs of each client. Our team works closely with you to develop a bespoke cleaning specification that meets the demands of your working environment. We are committed to providing the highest level of service and ensuring that your premises are cleaned to your exact specifications. Let us know your specific cleaning needs and we'll create a customised plan to meet them.
Can you provide references from current or past commercial clients?
We're happy to provide references from our current and past commercial clients upon request to showcase the high level of service we provide. Our team has years of experience in commercial cleaning services and we're confident in our ability to meet your needs. In addition, we have case studies available on our blog that highlight our work with clients in various industries. We encourage you to check them out and don't hesitate to contact us if you have any questions or would like to request references.
How do you handle special requests or unforeseen cleaning needs?
Our experienced technical service team can be deployed to your location within 8 to 24 hours of your inquiry for emergency cleaning situations like floods, trauma, or fire (subject to geographic area). We take pride in our ability to handle any situation quickly and effectively, ensuring that your premises are cleaned and restored to their original state as soon as possible.
Do you offer any discounts or promotions?
Yes, we offer discounts and promotions periodically throughout the year. Be sure to check our website regularly or contact us to stay updated on any current offers. We always strive to provide the best value for our customers while maintaining our high standards of service.
How do I schedule commercial cleaning services with your company?
If you're interested in scheduling commercial cleaning services with our company, the process is easy. Simply complete an inquiry form on our website and we'll take care of the rest. Our team will reach out to you to discuss your needs and provide a customised cleaning plan that fits your schedule and budget.
Do you accept only contract work or one-off cleans too?
We offer both contract work and one-off cleans for our commercial cleaning services. If you need a one-off clean, our experienced technical service department can provide the necessary service. Whether you require regular cleaning services under a contract or just a one-time clean, we are here to meet your needs. Contact us today to discuss your cleaning requirements and we'll provide you with the best solution.