Our Commitment to Safe, Fair, and Reliable Cleaning

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The Values That Define Us

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At ServiceMaster Manchester, our values are the driving force behind everything we do. They shape our approach to commercial cleaning, define how we interact with clients, and guide the way we support our team.

We believe that delivering exceptional cleaning services requires more than just expertise—it demands a commitment to quality, fairness, and sustainability. Whether it’s providing bespoke solutions for clients, fostering a supportive workplace for our employees, or championing

Our Approach to Commercial Cleaning

At ServiceMaster Manchester, we believe commercial cleaning is more than just maintaining appearances—it’s about creating clean, safe, and welcoming environments that support the success of our clients’ businesses.

Our approach is built on a foundation of customisation, innovation, and quality assurance. We understand that every business is unique, so we tailor our cleaning solutions to meet the specific needs of each client. From schools and offices to healthcare facilities and retail spaces, our services are designed to align with your operational requirements and industry standards.

Key Elements of Our Approach:

The ‘Safe’ Choice

With DBS Enhanced checked staff, a solid commitment to Health & Safety and a significant year on year investment into training, ServiceMaster Manchester take the health, safety and wellbeing of our staff very seriously. That’s why we’re accredited with ISO 45001 and are SafeContractor-approved. Furthermore, we also have ISO 9001 for our Quality Management System and ISO 14001 for our Environmental Management System.

The ‘Fair’ Choice

We are a Recognised Service Provider proudly working with the Living Wage Foundation to promote the real Living Wage. We believe in paying a decent wage to our staff, who carry out vital work for many organisations and therefore always provide a Living Wage costed bid to all our clients. This gives them the chance to decide if the Living Wage is right for their organisation. We also pay the Living Wage to all staff in our head office and core functions.

The ‘Ezi’ Choice

Using ‘EziTracker’™ time and attendance software, we are able to record the start and finish times of all of our staff working on your premises to ensure that the hours worked on site are in line with our contractual obligations. Regular site visits and audits by our network of locally based Area Managers also mean that we are constantly checking on the quality of works undertaken and the welfare of our staff.

The size and scale of our operation means that we have the staffing resources to quickly cover any short-term absence or sickness, thus providing you with continuity of service. A team of mobile cleaners are also on hand to provide a rapid response in the event of any emergency or unforeseen requirements.

Partner With a Cleaning Partner Who Shares Your Values

At ServiceMaster Manchester, we put people, quality, and integrity at the centre of everything we do. From safe working practices to fair treatment of staff and transparent client relationships, our values guide every service we deliver.

Get in touch with us today to see how our values-driven approach can benefit your business.